A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.
Hi Usha,
The AI answer is generally aligned with the official workaround for regaining control of a meeting that is missing from the organizer’s calendar. As the required .ICS steps have already been covered above, I would just like to add a few clarifications.
Although the reported behavior resembles the documented issue, moving from legacy Outlook to new Outlook does not by itself confirm that this is the same issue.
Also, asking attendees to delete the meeting will only remove it from their individual calendars. It will not cancel or remove the meeting from everyone’s calendar. Therefore, to send a cancellation to all attendees, please follow the .ICS workaround provided in the AI answer.
If the workaround does not restore the cancellation option, please contact your IT administrator and ask them to open a support request so the Exchange calendar item can be investigated. For detailed instructions on how to contact Microsoft Support and submit a support request, they can refer to the following guide:
Get support - Microsoft 365 admin | Microsoft Learn
I hope these additional details help clarify the appropriate next step. If you have any questions or would like to share the outcome, please feel free to let me know.