A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
For a personal Microsoft account, the practical way to see what is happening is to review the account’s Recent activity page. It shows sign-ins from the last 30 days, including device or app-specific information. If an entry is suspicious, use the activity details to report it and secure the account.
Steps:
- Go to the Recent activity page for the Microsoft account.
- Review each sign-in entry for location, device, browser, and app details.
- If activity is unfamiliar, select the option in the activity details to report it:
- This wasn't me for unusual activity
- Secure your account for suspicious recent activity
- Change the account password immediately if there is any sign of unauthorized access.
- Update security settings on the Security basics page.
Important points:
- Repeated Authenticator prompts usually mean someone is attempting to sign in or trigger verification, but unrequested verification codes or prompts should not be approved.
- The Recent activity page helps identify where sign-in attempts came from and what device or app was involved.
- It does not provide the real-world identity of the person attempting access.
- If the prompts continue, changing the password and reviewing security settings are the recommended actions.