Stolen Laptop

GranniP 0 Reputation points
2026-10-19T19:43:13.62+00:00

Hello, how do I remove a stolen laptop from my account, also how do I locate it?

thank you

Microsoft System Center | Other
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  1. AI answer

    2026-10-19T19:43:29.65+00:00

    For a personal Microsoft account:

    • To remove the stolen PC from the account, sign in to account.microsoft.com/devices, find the device, select Remove device, confirm the checkbox, and then select Remove.
    • If the device is listed under mobile devices instead, use Unlink from the device entry.

    To try to locate a Windows laptop:

    1. Sign in to account.microsoft.com/devices.
    2. Open the Find My Device tab.
    3. Select the laptop, then choose Find to view its location on a map.

    Locate only works if these conditions were already met before it was lost:

    • Find my device was turned on.
    • Location services were enabled.
    • The laptop is turned on and connected to the internet.

    If the laptop was removed from the devices list already, locating it from the Microsoft account is not supported by the provided information.

    For a work or school account device:

    • Sign in to My Account at myaccount.microsoft.com.
    • Select Devices.
    • Choose Disable for the stolen laptop, then confirm with Yes.

    Warning: disabling a work or school device can't be undone by the user. An administrator must add it again.


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