Microsoft Solitaire Game being blocked by new Ads

Boogie_Blues 125 Reputation points
2026-10-19T18:17:17.9066667+00:00

PXL_20261019_180608024

having played these games for years and accepted the normal ads which play at the side and generally at the start of games we now have this new one which blocks the screen and prevents you from playing, how can I get rid of it please

Thank you

Windows development | Windows Performance Toolkit
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  1. AI answer

    2026-10-19T18:17:37.3133333+00:00

    Try these checks first:

    1. Update Microsoft Edge.
      • Open Edge.
      • Press Alt + F > Settings > About Microsoft Edge.
      • Let it install any available update, then restart Edge if prompted.
    2. Scan the PC for unwanted software or malware.
      • Open Windows Security.
      • Run a scan from Virus & threat protection.
      • Potentially unwanted app blocking is on by default on current Windows 10 systems, and it can be managed in Windows Security > App & browser control > Reputation-based protection.
    3. Check for interfering extensions if the ad is opening through Edge or web content.
      • In Edge, press Alt + F > Extensions > Manage extensions.
      • Turn extensions off one at a time, or disable all temporarily, then test Solitaire again.
    4. If the issue is with Microsoft Solitaire Collection specifically, and ads are appearing abnormally or blocking play, this can be a service-side issue that sometimes resolves on its own after a short time.
    5. If it continues, submit a request through the Microsoft Casual Games support form:
    AI-generated content may be incorrect. Read our transparency notes for more information.

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