Certificate of Insurance

Request Microsoft’s current Certificate of Insurance through Microsoft 365 admin center → Help & support → Contact Support, because Microsoft does not provide a general, publicly downloadable certificate and the applicable document can vary by country and legal entity.^1^

Submit the request

1. Sign in to the Microsoft 365 admin center using an account with an administrator role.
2. Select Help & support at the bottom-right.
3. Enter a request such as:

   Please provide Microsoft’s current Certificate of Insurance for vendor due diligence. It should identify the insured Microsoft legal entity and show insurance types, coverage limits, and policy expiration dates. Our organization is located in [country/region], and the Microsoft entity shown on our invoice or agreement is [legal entity].

4. Review the suggested results. If they do not provide the document, select the Contact Support (headset) icon.
5. Choose email or phone, confirm the contact details, and select Contact me.^2^

Include these details to help support identify the correct certificate:

• Your organization’s country/region
• Microsoft legal entity named on the invoice or contract
• Microsoft product or agreement involved
• Required insurance classes, such as general liability or errors and omissions
• Any minimum coverage limits required by your vendor policy
• Whether your organization must be named as a certificate holder
• Submission deadline and requested file format

Microsoft 365 support access requires a business-subscription administrator account. If every subscription was purchased through a Microsoft partner, contact that partner instead; Microsoft’s support documentation directs partner-purchased customers to their partner for support.^2^

If the admin center is unavailable, use Microsoft’s regional support page to locate the appropriate customer-service number. Have the account information ready, as support may require PIN-based verification through contact details registered in the Microsoft 365 admin center.^2^

This Microsoft Learn Q&A forum cannot issue or securely attach Microsoft corporate insurance documents; the support case or your Microsoft account representative is the appropriate channel.

References

1. Certificate of Insurance including Errors and Omissions
2. Get support for Microsoft 365 for business