iTunes login fails ("Verification failed. An error occured connection to Apple-ID server") on Windows 10 and 11
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Lars-Erik Østerud
45
Reputation points
This is originally a thread in the Apple support forums ( https://www.reddit.com/r/ITunes/comments/1x7usdi/itunes_login_fails_verification_failed_an_error/ )
But someone contacted Apple and they blame Microsoft for the problem. So I hope someone in the Microsoft forums have a sulution to this issue...
Suddenly my iTunes (on Windows 10) won't login. Never had any trouble before.
Tried full uninstall (and cleaned up all folders all places, Program files, Programdata, User profile, Music folder).
Tried old versions. New versions (windows installer). Microsoft Store version. Same error every time.
"Verifisering mislykkes. Det oppsto en feil under tilkopling til Apple-ID tjeneren" when I log in (translated from norwegian that would be something like "Verification failed. An error occured connection to Apple-ID server").
I can login to my account other places, but suddenly have got 2 factor authentication :-(
I do not get a message with the 2fa when trying to login to iTunes. Error comes right away.
PS! Also happends with Apple Music and lots of other users have the same problem.
Windows for home | Windows 11 | Internet and connectivity
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John Gunther 0 Reputation points2026-10-19T01:11:46.5133333+00:00 Same issue here. Tried it with Apple TV app, Apple Music app, and iCloud app. I am able to login to the iTunes app, but I cannot "Authorize this Computer." Very frustrating.
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John Gunther 0 Reputation points
2026-10-19T01:16:03.4533333+00:00 Following these steps made it so I can login to the Apple TV app, but I still cannot Authorize this Computer
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Richard Boyd 0 Reputation points2026-10-21T21:25:31.4366667+00:00 I have the same issue. I can login on my iPhone but not my PC. This seems to coincide with the new Windows 11 update.
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