Error 0x80070424

Dr. Hussam Aldin Ezzat 0 Reputation points
2026-10-18T12:40:11.6666667+00:00

while install update error 0x80070424 how to fix to install and launch Nitro pro 14

Windows for home | Other | Windows update
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  1. Ramesh 183.5K Reputation points Volunteer Moderator
    2026-10-18T12:43:08.79+00:00

    Error 0x80070424 indicates that the Windows Update service has been deleted. This usually occurs on a malware-infected system.

    Please download Malwarebytes Antimalware and run a scan. Eliminate every piece of malware it finds. Malwarebytes should also get rid of all adware and PUAs and browser hijackers.

    https://www.malwarebytes.com/mwb-download/thankyou

    Note: the Malwarebytes setup may activate the Premium trial (15-day) version. After 15 days, it switches to the free version automatically.

    Post the detection report here.

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  2. AI answer

    2026-10-18T12:41:09.4633333+00:00

    Error 0x80070424 maps to Windows error 1060, meaning that a requested service is not installed, so check whether the Windows Update service exists before attempting the Nitro Pro 14 installation again.^1^

    1. Check the required Windows services

    1. Press Windows key + R, enter services.msc, and press Enter.
    2. Look for:
      • Windows Update
      • Background Intelligent Transfer Service
      • Cryptographic Services
      • Windows Installer
    3. If each service exists but is stopped, right-click it and select Start. If it is already running, select Restart.
    4. Restart the PC and retry Settings > Windows Update > Check for updates.

    If Windows Update is absent from the Services list, do not download registry files or service-repair utilities from unofficial sites. Continue to the Windows repair steps below. A missing Windows Update service has been reported specifically with 0x80070424.^2^

    2. Run the Windows Update troubleshooter

    • Windows 11: Settings > System > Troubleshoot > Other troubleshooters > Windows Update > Run
    • Windows 10: Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update > Run the troubleshooter

    Restart when it finishes, then check for updates again.^3^

    3. Repair Windows components

    Open Command Prompt as administrator, run these commands in this order, and allow each to finish:

    DISM.exe /Online /Cleanup-Image /RestoreHealth
sfc /scannow

    DISM repairs the Windows image; SFC then verifies and repairs protected system files. Restart afterward and run Windows Update again.^4^

    If DISM fails, record its complete error and check %windir%\Logs\CBS\CBS.log. Do not use an arbitrary install.wim: a DISM repair source must match the installed Windows version.

    4. If the service exists but updates still fail

    Clear the update cache:

    1. Open services.msc.
    2. Stop Windows Update.
    3. Open C:\Windows\SoftwareDistribution.
    4. Delete its contents—not the SoftwareDistribution folder itself.
    5. Return to Services and start Windows Update.
    6. Restart and check for updates.^5^

    Skip this procedure if Windows Update is missing, because the required service cannot be stopped or restarted.

    5. Non-destructive repair fallback for Windows 11

    If Windows Update remains broken or its service is missing:

    1. Back up important files.
    2. Open Settings > System > Recovery.
    3. Under Fix problems using Windows Update, select Reinstall now.
    4. Keep the PC connected to power and the internet, complete the repair, and restart.

    This reinstalls the current Windows version while preserving applications, files, and settings.^6^

    That option can be unavailable on managed work/school PCs or older Windows 11 releases. If unavailable, use official Windows installation media, run setup.exe from inside Windows, and select Change what to keep > Keep personal files and apps. Verify that selection carefully; a clean installation removes applications and files.^7^

    6. Install and launch Nitro Pro 14

    After Windows Update works:

    1. Restart Windows.
    2. Close Microsoft Office applications.
    3. Use the official Nitro Pro 14 Windows MSI installer and accept the default settings for a single PC.^8^
    4. If Nitro is already listed under Control Panel > Programs > Programs and Features, right-click it and choose Repair if that option is available.^9^
    5. Launch Nitro again. If only Nitro now fails, capture the exact new message because 0x80070424 can be returned outside Windows Update and its runtime context determines which service was requested.^10^

    References

    1. System Error Codes (1000-1299)
    2. Windows Update Service Missing – Error 0x80070424
    3. Windows Update Troubleshooter - Microsoft Support
    4. Fix Windows Update corruptions and installation failures
    5. Troubleshoot problems updating Windows | Microsoft Support
    6. Fix issues by reinstalling the current version of Windows | Microsoft Support
    7. Reinstall Windows with the installation media | Microsoft Support
    8. Nitro PDF Pro (for Windows) Installation Guide
    9. [Windows 11](https://support.microsoft.com/windows/apps/repair-apps-and-programs-in-windows#summary)
    10. Debug system error codes
    AI-generated content may be incorrect. Read our transparency notes for more information.

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