To retake AB-731 after a failed attempt, register the same way as a new exam appointment:
- Wait until the retake window allows it.
- After a first failed attempt, the wait is 24 hours.
- After later failed attempts, the wait is 14 days.
- An exam can be taken no more than 5 times in a 12-month period from the first attempt.
- Go to the certification or exam details page for AB-731 and select Schedule exam.
- Choose Schedule with Pearson VUE.
- Sign in to the Microsoft Learn profile if prompted.
- A legal name must be present on the Learn profile and must match the legal ID used for the exam.
- Complete the required contact details form, then submit to continue to Pearson VUE.
- In Pearson VUE, choose the delivery method, select the date and time, and complete payment if applicable.
- Microsoft requires payment for a retake, if applicable.
Additional limits:
- A maximum of two Microsoft Certification exams can be scheduled at one time through Pearson VUE.
- Exams can be scheduled no more than 90 days in advance.
If the previous exam attempt had internet connectivity issues or equipment failure and a Pearson VUE case was created, a waiver of the waiting period can be requested. Waivers are not granted for other reasons.