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Microsoft Foundry
A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance
Hello DxkDxk Dish,
Greetings! Thanks for raising this question in the Q&A forum
MarketplaceSubscriptionCannotBeCompleted occurs before the Claude deployment is provisioned. Your approved Claude Opus 5.5 quota confirms model capacity authorization, but it does not authorize the Azure subscription to purchase Anthropic’s Marketplace offer. The explicit HIT allowlisting message indicates a subscription-level Marketplace eligibility or entitlement decision.
Verify the supported subscription requirements
Claude requires a paid Azure subscription with an active pay-as-you-go payment method and a billing country or region supported by Anthropic. The following subscription types are not currently supported:
Cloud Solution Provider subscriptions
Student, free-trial, or startup credit-based subscriptions
Sponsored subscriptions using only Azure credits
Enterprise Agreement accounts located in South Korea
Confirm these requirements in Foundry Models from partners and community.
Check Marketplace purchasing controls
Confirm that:
Paid Marketplace purchases are enabled on the billing account.
The deploying user is an Owner or Contributor on the Azure subscription.
A valid payment method is associated with the billing account.
If Azure Private Marketplace is enabled, the Claude Platform on Foundry offer is approved in a collection that includes this subscription.
No Azure Policy or billing-account purchase control blocks partner offers.
Microsoft documents the required settings and roles in Enable Marketplace purchases and Marketplace roles and permissions.
Confirm both relevant regions
The billing account’s country or region determines whether Anthropic permits purchase of the offer. The Foundry resource region separately determines whether the model and deployment type are available. Passing one check does not imply passing the other.
Claude Opus 5.5 requires an Anthropic Marketplace subscription and supports the deployment types listed in Claude models in Microsoft Foundry.
Request HIT review through Microsoft Support
Microsoft does not document a public HIT form, portal blade, API, or CLI command for customer-managed allowlisting. The official Foundry troubleshooting guidance says that when Azure Marketplace rejects creation of the model subscription, contact support and include the subscription ID.
Ask that the existing case be reassigned internally with this summary:
Marketplace entitlement review requested for Anthropic Claude Platform on Foundry.
Deployment error: MarketplaceSubscriptionCannotBeCompleted
Model: claude-opus-5-5
Quota: Approved
Required action: Review Marketplace purchase eligibility and route to the
Marketplace commerce/entitlement team or HIT for the allowlisting decision.
This is a subscription-level Marketplace transaction failure, not an
application-code or quota troubleshooting request.
Provide the subscription ID, billing-account type and country, Foundry resource region, deployment timestamp in UTC, Activity Log correlation ID, full backend error, and existing support case number only through the secure support case.
Avoid repeated simultaneous deployment attempts
Microsoft notes that Marketplace model-subscription creation can also be rejected after repeated or simultaneous subscription attempts. Stop retrying while the entitlement review is pending, then perform one deployment attempt after Microsoft confirms the subscription state.
If this answer helps you kindly accept the answer which will help others who have similar questions.
Best Regards,
Jerald Felix.