Microsoft Issue Blocking Person Vue Exam Take

Wanderson dos Anjos Tolentino 0 Reputation points
2026-10-16T17:48:20.2933333+00:00

Microsoft Person Vue Error.png

Hi Team,

I’m experiencing an ongoing issue when trying to take any Microsoft certification exam through Pearson VUE. This has been affecting me for several months and is currently blocking me from obtaining new Microsoft certifications.

I previously opened a ticket for this issue, but unfortunately it was passed back and forth between Microsoft and Pearson VUE without a resolution.

Could you please help investigate this issue and ensure it is routed to the appropriate team for resolution? I’m really in need of completing additional Microsoft certifications, so I would greatly appreciate your support in getting this resolved.

Thank you!

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  1. Julian Sharp 45,856 Reputation points
    2026-10-16T18:55:27.2933333+00:00

    ERROR_VUE_WIDE_BLOCK is typically because your account has been blocked by Pearson Vue which normally happens because of multiple failed payments. You need to contact Pearson Vue support using the link on https://aka.ms/CertificationSupport to get the block lifted.

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