A family of Microsoft word processing software products for creating web, email, and print documents.
Hi George,
The good news is that you do not need to buy a new Mac or upgrade your OS to use your purchased Office software. You currently have Microsoft Word for Mac Version 16.77.1 installed, which is the correct and final supported version for your macOS 11.7.11 operating system.
The reason you cannot edit documents right now is simply because your software is not activated, as shown by the "License: Not Activated" status in your first screenshot.
Here is how to fix this and get back to editing:
Activate your existing installation: Open Word, locate the "Activate" or "Sign In" button (usually on the welcome screen or under the "Word" menu at the top), and log in using the Microsoft account associated with your Office purchase (likely the ******@bellsouth.net account shown in your screenshot).
Disable automatic updates: Since your computer cannot be upgraded to macOS 12 or higher, newer versions of Office are incompatible with your system. Open the Microsoft AutoUpdate window from your second screenshot and uncheck the "Automatically keep Microsoft apps up to date" box at the bottom.
Ignore the upgrade errors: Turning off the automatic updates will stop the system from continuously attempting to download incompatible versions and displaying the red "MacOS Upgrade Required" and "Check error" warnings for your apps.
Once you sign in and activate your existing Version 16.77.1 installation, your editing features will unlock and you can continue using Word and Excel normally!