Copilot suddenly reports "isn't available in your region" after recent update, despite being in Ontario, Canada

Hello,

I am experiencing an issue with Microsoft Copilot that started immediately after a recent update and I am hoping someone can help identify the cause.

When I attempt to use Copilot on my Windows PC, I receive a message indicating that Copilot is not available in my region. I am located in Ontario, Canada, where Copilot is supported, and the service was working normally prior to the update.

Troubleshooting already completed:

• Confirmed my Microsoft account region is set to Canada.
• Confirmed Windows regional settings are set to Canada.
• Confirmed my public IP geolocates correctly to Ontario, Canada.
• Not using a VPN or proxy.
• Cleared Edge cache and cookies.
• Tested in InPrivate mode.
• Uninstalled and reinstalled the Copilot app.
• Restarted the PC multiple times.

Additional observations:

• The issue occurs in both the Copilot app and Copilot in Edge on this PC.
• Copilot continues to work on my phone while connected to the same Wi-Fi network.
• I am signed in using a Microsoft 365 work account.
• Other Microsoft 365 services appear to be functioning normally.

Given that:

1. My account, Windows settings, and IP location all show Canada,
2. The problem began immediately after the recent Copilot update, and
3. Copilot still works on another device using the same network,

I am wondering whether this could be related to:

• A recent Copilot update,
• An issue affecting Microsoft 365 work accounts,
• A tenant/account recognition problem, or
• A known bug causing false region detection.

Has anyone else experienced this issue recently, and are there any additional diagnostics or fixes I can try?

Thank you for any assistance.