Shared OneDrive folder shows "Can Edit" permissions, but I cannot move or delete files

Gemma Ferres 0 Reputation points
2026-10-14T09:31:28.7+00:00

Hello,

I have been experiencing an issue for a long time with a shared OneDrive folder, and I would like to understand why it happens and how to resolve it.

The folder owner has shared a folder with me and has confirmed that I have "Can Edit" permissions. In the sharing settings, my account appears with edit permissions, and the owner has sent me screenshots showing that I should have full editing rights.

However, despite having edit permissions, I am unable to perform several basic file management actions within the shared folder:

  • I cannot move files between folders.
  • I cannot delete old files that are no longer needed.
  • I cannot properly organize the folder structure.
  • Some file management options appear unavailable or do not work as expected.

As a result, the shared workspace becomes increasingly difficult to maintain because outdated files accumulate and I have no way to clean them up, even though the folder owner believes I have the necessary permissions.

Additional information:

  • The folder is shared from another user's OneDrive account.
  • I access the folder using my own Microsoft account.
  • The issue has been consistent over a long period of time.
  • The folder owner has already verified that my permission level is set to "Can Edit".

Could you please help me determine:

  1. Whether there are additional permission settings that could prevent moving or deleting files despite "Can Edit" access.
  2. Whether this could be related to external user restrictions, sharing policies, ownership limitations, or synchronization issues.
  3. What steps I can follow to diagnose and resolve the problem.

I have attached screenshots showing the permissions configuration.

Thank you for your assistance.

Best regards,

Gemma

Microsoft 365 and Office | OneDrive | Other | Other
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  1. AI answer

    2026-10-14T09:32:24.03+00:00

    “Can edit” normally permits copying, moving, renaming, and deleting items in a shared folder, so the behavior described is not an ownership limitation inherent to edit access.^1^

    Since the owner has already confirmed the folder-level permission, isolate whether the restriction affects the individual items, the destination, or the client being used.

    1. Test the operation directly on OneDrive.com

    Open the folder from the original sharing invitation or from OneDrive → Shared, rather than through File Explorer, a synchronized shortcut, Teams, or an Office application.

    Then:

    1. Create a temporary folder inside the shared folder.
    2. Create or upload a temporary file.
    3. Try to rename, move, and delete that temporary file.
    4. Try the same operations on one existing affected file.

    Interpret the result:

    • The temporary file works, but older files do not: investigate item-level permissions, checkout, or retention settings.
    • Delete works but moving to a particular folder fails: examine the destination folder’s permissions. Files moved between shared folders inherit the destination folder’s permissions.
    • Files can move but a shared folder cannot: OneDrive.com supports moving shared files but not moving shared folders. A synchronized shared folder is instead copied to the destination and removed from your OneDrive view.^2^
    • Everything works on the web but not in File Explorer: this points to the sync client or shortcut rather than access rights.

    Moving or deleting content changes the shared workspace for everyone. Deleted items from a shared folder go to the folder owner’s recycle bin, and only the owner can restore them.^2^

    2. Check affected items for unique access

    A file or subfolder can have direct or inherited access that differs from the top-level folder. The owner should inspect one affected item, not recheck the already-verified parent folder:

    1. Select one affected file or subfolder.
    2. Select Details in the upper-right corner.
    3. Under Has access, select Manage access.
    4. Review whether access comes from:
      • Direct Access
      • a sharing link
      • the parent folder or site
    5. Compare it with the temporary file that worked.

    If an affected item has unique access, the owner can remove or modify its sharing link/direct access or correct the permission at the parent location from which it is inherited.^3^

    3. For work or school OneDrive, have the administrator check compliance restrictions

    If this is an organization-managed account, item deletion can be blocked even when ordinary sharing permissions allow editing. Microsoft lists these relevant causes:

    • The item is checked out to another user.
    • A retention label or retention policy prevents deletion.
    • The OneDrive site has exceeded its storage limit.^4^

    In particular, records can block deletion, and regulatory records block editing and deletion. Moving across OneDrive or SharePoint containers can also be blocked depending on the record state.^5^

    Ask the owner’s Microsoft 365 administrator to inspect the affected file’s retention/record status and checkout state. Do not remove retention labels merely to work around the problem; these settings can represent mandatory organizational compliance controls.

    4. External-user restrictions

    Being an external guest does not, by itself, explain the missing operations. Authenticated guests can add, update, and delete files when the assigned permission level allows those actions.^6^

    External-sharing policy should be investigated only if there is a specific sharing or access error. If an error code appears, provide it to the owner’s Microsoft 365 administrator; changes to organization- or site-level external-sharing controls require an appropriate administrator.^7^

    For escalation, capture:

    • The exact error text and time of failure
    • Whether the operation fails on OneDrive.com
    • Whether a newly created temporary file is affected
    • Whether all destinations or only one destination fail
    • Whether the affected account is personal, internal work/school, or an external guest
    • One affected item’s Manage access view, with personal information removed

    References

    1. Sharing files, folders, and list items | Microsoft Support
    2. Personal
    3. OneDrive, SharePoint
    4. Unable to delete items in SharePoint and OneDrive
    5. Learn about records management
    6. Overview of external sharing in SharePoint and OneDrive in Microsoft 365
    7. Sharing errors in SharePoint and OneDrive
    AI-generated content may be incorrect. Read our transparency notes for more information.

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