how to find a outlook.com user guide

T. Brennan 0 Reputation points
2026-10-12T19:37:31.2233333+00:00

how to find a outlook.com user guide that describes eliminating the focused vs. other filtering by outlook.com

Outlook | Web | Outlook.com | Settings
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  1. Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
    2026-10-14T15:33:54.4633333+00:00

    The AI response is correct. You can choose to turn off the focused Inbox. See also the support article at https://support.microsoft.com/en-us/outlook/change-the-look-of-your-mailbox-in-outlook-com-and-outlook-on-the-web .

    The screen shot below is from the support article.

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  2. AI answer

    2026-10-12T19:37:53.5133333+00:00

    In Outlook.com, select Settings → Mail → Layout, then under Focused Inbox, select Don’t sort my messages.

    This turns off the Focused/Other separation and displays all Inbox messages in one list. Focused Inbox affects only the Inbox, not other mail folders. The official Outlook.com user guide is: Change the look of your mailbox in Outlook.com and Outlook on the web. ^1^

    Steps in Outlook.com

    1. Sign in to Outlook.com in a web browser.
    2. Select the Settings gear at the top of the page.
    3. Select Mail.
    4. Select Layout.
    5. Find Focused Inbox.
    6. Select Don’t sort my messages.

    Your Inbox should then show one message list instead of separate Focused and Other tabs.

    References

    1. Change the look of your mailbox in Outlook.com and Outlook on the web | Microsoft Support
    AI-generated content may be incorrect. Read our transparency notes for more information.

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