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Microsoft 365 and Office | OneDrive | Other | Other
A Microsoft file hosting and synchronization service.
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Hi,
I will walk through a few steps with you. Some of these are just to help figure out what is wrong, not to fix it right away. So if nothing changes after a step, that is normal. I will keep going until we solve it.
Press Windows+R keys on the keyboard, or Right-click Start on the Taskbar and choose Run.
Paste C:\Program Files\Microsoft OneDrive\Onedrive.exe /reset
Press Enter.
Sign in again and verify.
I look forward to hearing from you to get the results of the troubleshooting.