file uplaod prblm

Dear Divya Bhagat,

At this point, I’m still not entirely clear about the issue you’re experiencing. However, since you posted your question under the Microsoft Teams tag, I’ll assume for now that you’re unable to upload a file in Teams.

To help me better understand and narrow down the issue, could you please provide the following information?

1. Are you trying to upload the file to a Teams chat, group chat, or channel?
2. What exactly happens when you try to upload the file?
3. If there is an error message, please take a screenshot and share it with me.
4. Does the issue affect all files, or only a specific file or file type?
5. Are you using the Teams desktop app or Teams on the web? If you are using the desktop app, please also try uploading the same file through Teams on the web and let me know the result.
6. Additionally, please check the following depending on where you are trying to upload the file:
   • If you are trying to send the file in a private or group chat: Please open OneDrive and check whether you can access and upload files there normally.
   • If you are trying to upload the file to a Teams channel: Please open the corresponding SharePoint site and check whether you can access the document library and upload a file there directly.

In the meantime, please refer to this article: Error when uploading files to a Teams chat

Please check whether the error you are experiencing matches any of the three scenarios described in the article. If you see the same or a similar error message, please follow the Resolution provided for the corresponding error and check whether this resolves the issue.

Please give these troubleshooting steps a try and let me know the results. Thank you very much for your valuable time and your cooperation.