Azure Artifact Signing — Organization Verification "Action Required" / "You Need Permission"

We are attempting to complete Public Organization identity validation for CALYNIQ LABS LLC using Azure Artifact Signing in East US.

Our Artifact Signing resource is operational, but the organization identity validation remains in "Action Required" status.

The authorized Azure user has the following roles:

Owner

Artifact Signing Identity Verifier

Artifact Signing Certificate Profile Signer

The existing Azure account can access the signing resource, and all three role assignments have been verified.

However, opening the Microsoft Verified Credentials link redirects to a "You need permission" error stating that the signed-in account must be authorized in the Entra tenant used for verification enrollment.

The original Azure account uses a personal Microsoft sign-in. The organization verification email was delivered to our new company-domain mailbox hosted through Google Workspace.

Attempting to sign in with the company-domain email produces "We couldn't find an account with that username."

We have verified that Azure resource provisioning is healthy and that the required signing permissions are assigned.

Questions for the Microsoft Artifact Signing team:

Does the representative's Microsoft Entra sign-in need to match the company email used during enrollment?

Can the existing Azure identity complete verification using the current tenant and assigned permissions?

How can we correct the account/tenant authorization mismatch without submitting another organization validation request?

Can Microsoft repair the existing verification enrollment or provide a secure escalation path before the verification link expires?

We want to preserve the existing validation request and signing configuration.

We can provide validation identifiers and screenshots privately through an authorized Microsoft support channel.