Managing personal Outlook.com account settings, security, and privacy
Hi @Tom Duncan
First, please feel free to check out the AI answer
Could you confirm the following?
- Are you using new Outlook for Windows, classic Outlook, or Outlook in the Edge browser?
- Do Edge and Outlook open automatically when you sign in, even if you did not leave them open before shutting down?
- In Task Manager, which resource is unusually high: CPU, Memory, or Disk?
- Approximately how long does the computer remain slow, and does performance return to normal afterward?
- Which version of Windows are you using, and how much RAM is installed?
- Does the same issue occur after selecting Restart, rather than shutting down and turning the computer back on?
If possible, please also share a screenshot of Task Manager sorted by the resource showing the highest usage.
Thank you for your time