Certification Exams

Fytousis, Michail 0 Reputation points
2026-10-07T10:51:13.54+00:00

I am trying to take the exam for the certificatiom AI for Business Professionals but after the contact details filled, a message appears that says "currently unavailable". What should i do?

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  1. Julian Sharp 44,576 Reputation points
    2026-10-07T11:55:56.6333333+00:00

    This is a community forum not support, contact Pearson Vue, the exam provider, https://www.pearsonvue.com/us/en/microsoft.html#customer-service, for issues when scheduling an exam

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  2. AI answer

    2026-10-07T10:51:27.1033333+00:00

    Try these steps:

    1. Start the scheduling flow again from the exam details page and select Schedule through Pearson VUE.
    2. Sign in to the correct Microsoft Learn profile. If multiple profiles or accounts exist, verify the intended account is being used before scheduling.
    3. Re-enter the required contact details and submit again. During scheduling, Pearson VUE requires details such as address, phone number, and contact email.
    4. If the exam is intended to be taken online, run the system test on the same computer first. If the system does not pass, use a test center instead.
    5. If the page still shows "currently unavailable" after the contact details step, contact support for exam scheduling assistance:
      • Microsoft Credentials Support
      • Pearson VUE support for exam appointment or scheduling issues

    If the exam is available, scheduling continues in Pearson VUE where the exam delivery option can be selected.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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