pop up ads

David Gohman 0 Reputation points
2026-10-06T21:34:31.0866667+00:00

Hi, I am constantly getting pop up ads showing up on my screen and I can't seem to get rid of them.

I am running windows 11 on a Lenovo laptop. The popup ads are showing up on the right side of my screen

and they increase in showing up as time goes by, they interrupt what I am doing, and I have to go and try to close the screen they are on because I won't be able to get back to my screen I was working on I wish that there was a way to

punish the companies that are doing this. I Dont want their product and is a big waste elpof time trying to

correct the issue!

The companies that are doing this are McAfee and Norton.

Help, David Gohman

Windows for home | Windows 11 | Security and privacy
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Ivan B 124.9K Reputation points Independent Advisor
    2026-10-06T22:09:48.5866667+00:00

    Hi,

    In addition to the Q&A Assist procedure, check if you have any adware; you can download AdwCleaner (it's free) and run a scan to see if that fixes the issue.

    You should also perform the Q&A Assist procedure in Chrome if it is your primary browser.

    Please consider rating the question (accepting the answer or not) and visiting the Microsoft Q&A community if you have further questions.

    Thanks.

    Was this answer helpful?

    0 comments

  2. AI answer

    2026-10-06T21:34:47.92+00:00

    Those right-side pop-ups are often website notifications in Microsoft Edge, not normal browser pop-up windows. They can keep appearing even when Edge is closed.

    Try these steps in order:

    1. Block or remove the sites sending notifications
      • In Edge, open Settings and more.
      • Go to Settings > Privacy, search, and services > Site permissions > All sites.
      • Select the website that is sending the notifications.
      • Find Notifications and change it to Block.
      • If there are multiple suspicious sites, repeat for each one.
    2. Check notifications from the address bar while on a site
      • Open the site.
      • Select View site information to the left of the address bar.
      • Under Permissions for this site > Notifications, choose Block.
    3. Make sure Edge pop-up blocking is enabled
      • In Edge, open Settings.
      • Go to Cookies and site permissions.
      • Open Pop-ups and redirects.
      • Make sure Block (recommended) is turned on.
    4. If pop-ups still appear, check the common causes
      • Update Microsoft Edge.
      • Turn off installed extensions one at a time to find whether one is causing the issue.
      • Turn on Block third-party cookies in Cookies and site permissions > Manage and delete cookies and site data.
      • Clear the browser cache.
    5. Scan the PC for unwanted software or malware
      • Excessive ads that are hard to close can be a sign of unwanted software.
      • Run a malware scan with Windows Security / Microsoft Defender.
    6. If a pop-up freezes Edge or takes over the screen
      • Right-click Start and select Task Manager.
      • Select Processes.
      • Under Apps, right-click Microsoft Edge and select End task.
      • Reopen Edge afterward.

    Important distinction:

    • If the messages are appearing in the lower-right or right side of the screen, they may be website notifications.
    • If they open inside Edge as new windows or tabs, they are more likely browser pop-ups.
    • Some ads inside a webpage are designed to look like pop-ups and cannot be blocked by the Edge pop-up blocker.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.