A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
This usually means search-based Rewards earning is being limited or not credited for the moment.
Supported causes include:
- The daily PC/mobile search counter has already been maximized. Additional searches are not credited until the counter resets.
- Search activity may have triggered an earning limitation. Microsoft states this can happen when searches are too rapid or appear not to be in good faith.
- Searches entered by a bot, macro, or other automated means do not qualify.
- Account/session issues can also stop crediting, such as being signed in to a different account or browser data not syncing with Rewards data.
- If activity appears to come from outside the current market, points may not be credited.
What to do:
- Check the points breakdown page and confirm whether the daily search limit has already been reached: points breakdown.
- Make sure the correct Microsoft account is signed in on Bing and Rewards.
- Avoid rapid back-to-back searches. Spread searches out through the day.
- Do not use repeated random queries, bots, macros, or automation.
- Avoid VPN or region-changing behavior.
- If the issue continues, contact Microsoft Rewards Support using the official support form.
Important: repeated violations can lead to account suspension and invalidation of earned points.
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