Incoming emails are being routed to both Inbox and Archive folders

John Adams 0 Reputation points
2026-10-06T20:20:03.7033333+00:00

I recently had a spam problem on my Yahoo mail account. Since then, some incoming emails have been sent to my Archive folder and some to my Inbox folder. Please advise.

Outlook | Windows | New Outlook for Windows | For home
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  1. Jeronimo Fuerte 46,745 Reputation points Independent Advisor
    2026-10-07T00:07:29.98+00:00

    Sorry to hear that you are having this issue. Could you please sign in directly to Yahoo Mail in your web browser and check whether the same messages also appear in the Archive folder there? Also, please clarify whether each affected message appears in both Inbox and Archive at the same time, or whether some messages go only to Inbox while others go only to Archive.

    Please also confirm whether the affected emails come from specific senders or whether this happens randomly with different senders, and whether you have the Yahoo account configured on any other mail application or mobile device besides New Outlook for Windows.

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