I cant redeem my Microsoft reward

Try these checks in order:

1. Verify redemption requirements
   • Redeem points only in the same country/region as the Microsoft account.
   • Do not use a VPN or proxy.
   • Use a mobile phone number or landline for verification, not a VoIP number.
2. If phone verification failed before
   • Make sure the code entered matches the code sent.
   • If there were too many failed verification attempts, wait 48 hours before trying again.
   • One phone number can only be associated with a limited number of Microsoft Rewards accounts, with a maximum of 6 accounts per household.
3. Try QR code verification instead of SMS
   • Go to rewards.microsoft.com in a web browser.
   • Choose the reward.
   • When prompted, select Verify with the Bing app.
   • Scan the QR code with the Bing app, enter the 6-digit code, and complete redemption.
   • This option does not appear in the Bing app itself and does not appear for Auto-redeem rewards.
4. If QR verification or the redeem page still fails
   • Update the browser and operating system.
   • Clear browser cache and cookies.
   • Try a different browser, device, or network.
   • Temporarily turn off VPNs, proxies, or third-party security software.
5. Check whether the reward may be unavailable
   • Some gift cards are not always available. If one reward does not work, check the Redeem page again later to see what is currently available.
6. Check order status
   • Open the Rewards page, select Redeem > Order history, and check the order Status.
   • If a code was already issued, open Order Details to get the redemption code or use Resend for the confirmation email.
7. If the order keeps failing
   • Contact Microsoft Rewards Support using the support form.

• How to redeem Microsoft Rewards points
• Use QR Code Verification to Redeem Microsoft Rewards
• Track my Microsoft Rewards orders
• Learn about Microsoft Rewards