Hello Windows Server 2008 R2, the security update kb5073695is not installing

Question

Hello Windows Server 2008 R2, the security update kb5073695is not installing

Пятко Олексій 0

Hello, a security update is failing to install on our server; the logs show the following error:

Checking Packages

Checking Component Store
(f)	CSI Manifest Missing	0x00000002	amd64_microsoft-windows-s..edsecurityupdatesai_31bf3856ad364e35_6.1.7603.25000_none_caceb5163345f228.manifest	amd64_microsoft-windows-s..edsecurityupdatesai_31bf3856ad364e35_6.1.7603.25000_none_caceb5163345f228	

Summary:
Seconds executed: 2057
 Found 1 errors
  CSI Manifest Missing Total count: 1

Unavailable repair files:
	winsxs\manifests\amd64_microsoft-windows-s..edsecurityupdatesai_31bf3856ad364e35_6.1.7603.25000_none_caceb5163345f228.manifest

Could this be happening because there is no Extended Support license?

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1 answer

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Answer 1

Hello

Welcome to Microsoft Q&A!

Thank you for your patience, and taking the time to elaborate on your concerns.

Here’s a clear troubleshooting sequence you can follow to resolve the CSI Manifest Missing error when KB5073695 fails to install on Windows Server 2008 R2:

1.Run System File Checker

Checks and repairs missing or corrupted system files.

Open elevated Command Prompt

Type sfc /scannow

Wait for the scan to complete

Review results for repaired or unrepaired files

2.Check Component Store Health

Verifies the integrity of the Windows servicing stack.

Run DISM commands in elevated Command Prompt

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

If missing files are reported, proceed to Step 3

3.Repair Using ISO Source

Most Common Fix

Restores missing manifests from installation media.

Mount Windows Server 2008 R2 ISO

Identify mounted ISO drive letter (e.g., D:)

Run DISM /Online /Cleanup-Image /RestoreHealth /Source:D:\sources\install.wim /LimitAccess

Retry KB5073695 installation

4.Install Latest Servicing Stack Update

Ensures prerequisites are in place before applying KB5073695.

Download latest SSU for Server 2008 R2 from Microsoft Update Catalog

Install SSU manually

Reboot server

5.Manually Apply KB5073695

Attempts direct installation of the update package.

Run command in elevated Command Prompt

Download KB5073695 .msu file

Run wusa.exe Windows6.1-KB5073695-x64.msu /quiet /norestart

Check Windows Update log for success

6.Last Resort – In-place Repair

Risk of Data Loss

Rebuilds the component store if corruption is severe.

Perform in-place upgrade repair using matching edition ISO
Or redeploy a fresh VM and migrate roles
Backup critical data before proceeding

Summary: The missing manifest error is caused by component store corruption, not Extended Support licensing. Start with sfc and DISM, then repair using ISO media, confirm SSU prerequisites, and retry the update. If corruption is unrecoverable, an in‑place repair or redeployment may be necessary.

I hope this helps to better understand the diagnostic options available and the risks involved.

If this information was helpful, please click Accept Answer.

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