I WANT MY ACCOUNT BACK

Question

I WANT MY ACCOUNT BACK

StrongholdFNAF 0

This is absolutely ridiculous for 6 months I've been trying to recover one of my microsoft accounts. It got hacked in April and for six months, I have sent account recovery form, after account recovery form. And I never get a response. I include credit card numbers for things I have purchased on that account. And I DO NOT GET A REPONSE BACK. This is ridiculous. I have been trying to recover this account FOR SIX MONTHS.

Bulldog 4,765 Reputation points

2026-10-06T22:44:14.0266667+00:00

I'm sorry that nobody explained this to you earlier: If the email address, password, and all recovery information was changed, the account is no longer yours and you will never get that account back, no matter how many recovery forms you submit.

1 answer

Your answer

Bulldog 4,765 Reputation points

2026-10-06T22:44:14.0266667+00:00

I'm sorry that nobody explained this to you earlier: If the email address, password, and all recovery information was changed, the account is no longer yours and you will never get that account back, no matter how many recovery forms you submit.

Answer 1

Hello StrongholdFNAF

Thank you for informing us about the issue.

Unfortunately, as Moderator on this forum, I do not have any access nor authorization to view account information or interfere with the account recovery process. At the moment I can only advise you to fill in the Recovery form again since that is the only method to activate the recovery process. In case you want direct support from Microsoft Support, you can also reach out by the methods below and request further insights:

Go to Contact Us - Microsoft Support
Select Microsoft 365
Click Get Home Support
Type a brief description of your issue in the search box.
Click Get Help and select Contact Support below.
Go to the Products and services tab and choose the appropriate product.
On the Category tab, choose the appropriate category or an alternative option.
Go to Confirm. Look for and select "Chat with a support agent in your web browser" (during business hours) if available. Explain your situation clearly.