Laptop Speaker

Abdul Salam Abdul Razak 0 Reputation points
2026-10-06T03:59:41+00:00

Why is my laptop speaker not responding or working after update

Windows for home | Windows 11 | Devices and drivers
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  1. Estrella721 46,540 Reputation points Independent Advisor
    2026-10-06T04:37:48.5466667+00:00

    To help determine what may be causing the problem:

    1. What is the make and model of your device?

    In the search bar, type MSINFO32 and hit Enter.

    Please share a screenshot of that window.

    2. Which specific KB update did you install that caused the issue?

    In the meantime, try uninstalling the audio driver and restarting your computer to see if this resolves the issue:

    Press Windows + X and select Device Manager.

    Click View > Show hidden devices.

    Expand Sound, video and game controllers.

    Look for your audio driver, then right-click it.

    Select Uninstall device > Ok/Yes

    Restart your computer and see if the issue is resolved.

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  2. AI answer

    2026-10-06T03:59:56.1766667+00:00

    A laptop speaker can stop working after an update when the audio driver becomes outdated, incompatible, or only partially installed, or when Windows audio services fail to start correctly.

    Try these steps in order:

    1. Install all pending Windows updates
      • In Windows 11, go to Start > Settings > Windows Update.
      • Select Check for updates and install everything available.
      • Restart the laptop.
    2. Make sure the correct output device is selected
      • Go to Start > Settings > System > Sound.
      • Under Output, select the laptop speakers as the playback device.
      • This also sets it as the default output device.
    3. Update the audio driver
      • Open Device Manager.
      • Expand Sound, video and game controllers.
      • Right-click the audio device and select Update driver.
      • Choose Search automatically for updated driver software if shown.
      • Restart the PC after the update.
    4. Roll back the audio driver if the problem started right after the update
      • In Device Manager, expand Sound, video and game controllers.
      • Right-click the audio device and select Properties.
      • Open the Driver tab and select Roll Back Driver.
      • Restart the device.
      • This option is available only if an earlier driver version exists.
    5. Restart Windows audio services
      • Select Start, type services.msc, and press Enter.
      • Right-click Windows Audio and select Restart.
      • Right-click Windows Audio Endpoint Builder and select Restart.
      • Test the speakers again.
    6. Reinstall the audio driver if updating does not help
      • Open Device Manager.
      • Expand Sound, video and game controllers.
      • Right-click the sound device and select Uninstall device.
      • If shown, selecting Delete the driver software for this device removes the current driver package.
      • Restart the PC so Windows reinstalls the driver automatically.
      • Save open work before restarting.
    7. Try the generic Windows audio driver
      • In Device Manager, right-click the audio device and select Update driver.
      • Select Browse my computer for drivers > Let me pick from a list of device drivers on my computer.
      • Select the audio device shown and continue with Next.
    8. Use System Restore if the issue began after Windows Update and rollback is unavailable or did not help
      • Windows creates a restore point when updates are installed.
      • Restoring to that point can return audio to a working state.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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