MS Word - The margins set for the templates are being ignored

bhs67 96 Reputation points
2026-10-05T22:22:12.4566667+00:00

I've been using Word 365 "Windows 11 Home" templates for many years - 0.5 inch on top / bottom and 1 inch on both sides. Now the 0.5 inch on top has been set to 0 inches.

I disabled Copilot to no avail. How do I get back to normal?

BTW I've been using MS Word for decades. This problem is not my mistake.

Microsoft 365 and Office | Word | For home | Windows
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  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2026-10-06T22:35:14.2966667+00:00

    Assuming that this issue affects documents created from the Normal.dotm template (blank documents), create a new document and then via the Page Setup tab, set the margins as desired and click on the Set As Default button at the bottom left of the dialog.

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