The Microsoft Defender app on my Windows 11 PC crashes about 2 seconds after every launch. No window ever appears. It started on Oct 5, 2026, after repeated "sign back in" errors in the app the same day.
Steps to reproduce:
- Install Microsoft Defender from the Microsoft Store.
- Launch it from the Start menu.
- The process starts and exits about 2 seconds later. No window, no error message.
Crash details (full memory dump analyzed in WinDbg):
- Faulting module: OneAuthInterop.dll 8.2.1.0 (bundled with the app)
- Exception: c0000005, attempt to execute address 0x00000000 (null function pointer) on a OneAuth worker thread
- Failure bucket: SOFTWARE_NX_FAULT_NULL_INVALID_POINTER_EXECUTE_c0000005_OneAuthInterop.dll!Unknown
- Failure hash: {6bd8b1a4-f0ad-4f05-9615-37cf7716a55c}
- No third-party modules loaded in the process
Environment:
- App package: Microsoft.6365217CE6EB4 102.2608.18002.0 (MicrosoftSecurityApp.exe 1.2.2608.18002)
- OS: Windows 11 26H2, build 26300.9550
Already tried, no change:
- Uninstall and reinstall from the Microsoft Store
- Reset-AppxPackage
- Cleared the TokenBroker cache, OneAuth and IdentityCache folders
- Signed out and back in, rebooted
- A brand-new local Windows user (same crash, so it is not my profile or account)
- Launching with the network disconnected
- sfc /scannow and DISM /RestoreHealth run by Microsoft Support
The app's own trace logs in LocalState\Logs are 0 bytes, so it dies before logging anything. Because it cannot start or sign in, this PC no longer appears in my Defender device list.
Microsoft Support told me this is a known issue affecting multiple users and to wait for an app update, but could not give a reference or an ETA.
Feedback Hub link: https://aka.ms/AA13rsb3