Redeeming an amazon gift card

Emmanuel Arellano 0 Reputation points
2026-10-05T20:58:30.85+00:00

im trying to redeem a amazon gift card from microsoft rewards but it says On the go? You're previewing a catalog item that you're not eligible to redeem due to region or other restrictions.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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  1. Lester Bernard Reyes 85,915 Reputation points Independent Advisor
    2026-10-05T21:35:18.19+00:00

    Hi, I'm Bernard. I'm happy to help!

    Just to confirm, is the initial region of our account is on the same country you are in right now? The rewards can only be claimed if you are using the same region of your Microsoft Account and the country you are in. If yes, I recommend reaching out to Microsoft Rewards support as they specialized in this issue, you may reach them from the link below:

    Microsoft Rewards Support: https://rewards.bing.com/support

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  2. Emmanuel Arellano 0 Reputation points
    2026-10-05T21:00:02.55+00:00

    im not using vpn and i live in the usa

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  3. AI answer

    2026-10-05T20:58:44.0233333+00:00

    That message usually means the reward cannot be redeemed in the current region or the account appears to be redeeming from a restricted location.

    Check these items:

    1. Redeem only in the same region where the Microsoft Rewards account was created. Microsoft Rewards points must be redeemed in the same region as the Microsoft account.
    2. Do not use a VPN or proxy while redeeming. Microsoft specifically says not to use a VPN when redeeming points.
    3. Confirm the reward is available in the current market. Rewards and gift cards vary by country/region, and some gift cards are not always available.
    4. Use a mobile or landline number if verification is required. VoIP numbers are not permitted for redemption.
    5. If currently traveling, wait until back in the home country/region. Rewards cannot be redeemed while traveling in another market/region.

    If Amazon gift cards are not showing correctly or remain blocked, check the available offers on the Redeem page and review Order History if a redemption was already attempted.

    If all of the above already matches the account setup and location, the next step is to contact Microsoft Rewards Support so the account and redemption eligibility can be reviewed.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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