How to download software updates for 365 Teams

Jeffery Jones 0 Reputation points
2026-10-05T18:53:08.2766667+00:00

Please show me how to download M/S 365 software updates.

Microsoft Teams | Microsoft Teams for business | Other
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  1. Ivory 1,905 Reputation points Independent Advisor
    2026-10-05T19:18:36.0466667+00:00

    Hi Jeffery,

    If you're using the Teams desktop app, there is normally no need to manually download updates, as Teams updates itself automatically when an update becomes available and the app is idle.

    1. Open Microsoft Teams.
    2. Select the update button next to your profile picture in the top-right corner.
    3. Choose Update and restart Teams if an update is already available.
      Image of Settings and more dropdown menu with Update and restart Teams highlighted.
    4. Allow Teams to download and install the update.

    If Teams is unable to update, your IT administrator may need to verify that:

    • Teams is installed in a supported location.
    • Users have permission to update the application.
    • No policies or device management settings are preventing updates.

    For the Teams web app, no download is required because it is always running the latest version.

    For more information, see Update Microsoft Teams

    If this doesn't align with your situation, please provide me a few more details

    • Are you trying to update the Teams desktop app, Teams Rooms device, or the Teams app on a mobile device?
    • What operating system are you using (Windows, macOS, Linux, iOS, Android, etc.)?
    • Are you receiving any error messages when attempting to update Teams?
    • Is this affecting a single device or multiple users/devices in your organization?

    To ensure I provide the most accurate assistance, I would appreciate any additional information you can share regarding your current situation. If possible, please include screenshots, as they can be very helpful in the investigation.

    Thank you for your patience and understanding. Should you have any further questions, please feel free to comment on this post.

    If the answer is helpful, please click 'Yes' and kindly upvote it.

    Note: Please follow the steps in the forum documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

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  2. AI answer

    2026-10-05T18:53:26.79+00:00

    For Microsoft 365 apps on a Mac, the download method depends on how the apps were installed:

    1. If the apps were installed from the Mac App Store:
      • Open Mac App Store.
      • Select Updates.
      • Select Update All or Update next to the specific Microsoft 365 apps.
    2. If the apps were installed from microsoft.com:
      • Open a Microsoft 365 app such as Word.
      • Select Help > Check for Updates.
      • In Microsoft AutoUpdate, select Update to download and install available updates.
      • To keep apps current automatically, select Automatically keep Microsoft apps up to date.
    3. If it is unclear how the apps were installed, run this command in Terminal: 
         mdls -name kMDItemAppStoreReceiptType /Applications/Microsoft\ Word.app
      • If the result is MDItemAppStoreReceiptType = (null), use Microsoft AutoUpdate.
      • If the app shows a receipt type of Production, use the Mac App Store.

    For organizations managing Office for Mac centrally, admins can either:

    • Let Microsoft AutoUpdate download updates automatically and let users install them.
    • Manually download updates to the local network and deploy them with software distribution tools.

    If using software distribution tools for Office on Mac, Microsoft recommends setting Microsoft AutoUpdate to manual checking:

    defaults write com.microsoft.autoupdate2 HowToCheck -string 'Manual'

    For Teams specifically, if the Teams update prompt keeps failing, one documented path is to clear the Teams cache and manually update, or uninstall Teams from Start > Settings > Apps, then reinstall it from the Teams download page.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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