I cant download a printer.

Glynis Blacker 0 Reputation points
2026-10-05T04:35:03.3033333+00:00

Gone through HP (Printer) and all is OK with that. Information I get back is (drivers unavailable) when trying to download the printer.

Surface | Surface Laptop | Install and update
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  1. AI answer

    2026-10-05T04:35:16.0533333+00:00

    If HP shows drivers unavailable, use Windows first, then install a compatible driver manually from the printer manufacturer if needed.

    1. Try Windows Update first. This is the recommended method for printer drivers.
    2. If Windows does not find a driver, go to the printer manufacturer’s official support or Drivers page.
    3. Search for the exact printer model.
    4. Download a driver that matches the installed Windows version and system type.
    5. Run the downloaded installer and restart Windows if prompted.

    If the printer still does not install or respond:

    1. Open Start > Settings > Bluetooth & devices > Printers & scanners.
    2. Select the printer and choose Remove.
    3. Restart the PC.
    4. Go back to Printers & scanners and select Add a printer or scanner.
    5. Let Windows install the recommended driver.

    If using an ARM-based PC, use Settings > Bluetooth & devices > Printers & scanners > Add device instead of adding the printer manually, unless the printer manufacturer provides specific ARM guidance.

    If the printer came with a disc, it can be used, but that software may be outdated. The preferred method is downloading the latest driver from the manufacturer’s website.

    References:

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