Chats disappeared on Copilot! Me2

Still waiting for a response.

I recently cleared my cache memory and cookies on Chrome and having my copilot tab opened it was mandatory for me to log back in again. Upon logging back in I realized all my chat history are missing/gone. I contacted a member of support and she wasn't able to help me and suggested I tried this higher level support next.

Currently it's only showing my technical support chats with the support I was provided. All my images are displaying as 'empty.' I've been using copilot for the last 2-3 years now and all my previous chats are no longer displaying.

I greatly appreciate any assistance in this matter. I've also tried Firefox and used Incognito no results. I've logged in and out multiple times as well. I do not have any spam blockers or vpn activated. I am accessing via my computer/mac book only, not through a app. All other similar Ai platforms are working as intended including: chatgpt, bingAi, leonardoAi and more. I had these tabs open as well and worked fine after the settings update.