Microsoft Store Wont Let Me Sign In. Because Of This I Can Not Download Minecraft Bedrock.

Mattie Booshay 0 Reputation points
2026-10-05T00:30:28.2966667+00:00

The screen to select my info to sign in comes up, but then a screen pops up (like it would be signing in) and then disappear. I would keep doing this over and over and nothing happening. I even selected new sign in and still same thing. Because of this, i believe it will not let me download Minecraft Bedrock. It let me download and run Java no problem. But bedrock gives an error to see the store for info, but the app store will pop up with no information because i cant sign on.

I did already did the repair, rese, and terminate in the settings but still not working. Also Microsoft Store does not come up in any other location to see settings or try to delete and reinstall.

Help please.

Windows for home | Windows 11 | Microsoft Store
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  1. AI answer

    2026-10-05T00:30:44.16+00:00

    Since repair, reset, and terminate were already tried, use the remaining supported checks in this order:

    1. Reset the Microsoft Store cache
      • Press Windows key + R.
      • Type wsreset.exe and select OK.
      • A blank Command Prompt window should appear for about 10 seconds, then close automatically, and Microsoft Store should open by itself.
      • Try signing in again.
    2. Make sure Windows 11 is fully updated
      • Go to Start > Settings > Windows Update > Check for updates.
      • Install any available updates, then restart the PC.
      • This matters because Microsoft notes that after Windows updates, a restart may be required before Store apps install correctly.
    3. Update Microsoft Store itself
      • Open Microsoft Store.
      • Select Library > Get updates.
      • If a Store update is available, let it install, then try signing in again.
    4. Confirm the Store app is actually present and searchable
      • In the taskbar search box, type Microsoft Store.
      • If it appears, open it and optionally Pin to Start or Pin to taskbar.
      • If it does not appear in search, Microsoft’s guidance is:
        • make sure the device is signed in with a Microsoft account rather than only a local account
        • if it is a managed/work device, check whether an administrator disabled Microsoft Store
    5. Run the Windows Store Apps troubleshooter
      • Go to Start > Settings > Update & Security > Troubleshoot.
      • Select Windows Store apps > Run the troubleshooter.
    6. Check common reasons Bedrock may not install even after sign-in is fixed
      • The app may be hidden if it is not available in the current country or region.
      • Family settings can hide apps.
      • The app may be incompatible with the device.
      • The PC may need to be authorized for Microsoft Store apps, which requires signing in with the Microsoft account.
    7. If Microsoft Store still cannot be found or still fails to sign in
      • Use Contact Support from Microsoft support for technical help.

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  2. John DeV 170.4K Reputation points Independent Advisor
    2026-10-05T01:07:42.7166667+00:00

    Hi, good day!

    • When was the last time it worked properly?
    • Have you made any changes to your computer recently?

    Please try this if it helps.

    Press Windows key+R to pen Run then copy and paste the path below

    %localappdata%\Packages

    Press Enter

    After that, find the folder named "Microsoft.Windows.CloudExperienceHost_cw5n1h2txyewy"

    Rename it to Microsoft.Windows.CloudExperienceHost_cw5n1h2txyewy.old

    Restart your computer

    I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.

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