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I am working with a laptop and need suggestions or feedback on why the battery is not charging it has been replaced.If anyone has any feedback or suggestions would be greatly appriciated
Is it charging even if the computer is turned off?
If not, this has nothing to do with Windows or Microsoft as it cannot be fixed as a software issue.
It can be the battery itself, charging port, or charging cable, or internal connection. You need to contact HP support or take it to a local repair place for thorough exam.
