This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 75%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
when creating a document using copilot, it began running really slow and ended up not responding. i saved the document that i was creating and rebooted the computer thinking that copilot may have filled up the memory capacity. the cursor was slow to respond to movement in the document as well.
A family of Microsoft word processing software products for creating web, email, and print documents.
is there an update to office365 that does patch updates/fixes?
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Are long and short documents equally slow? Are only documents created with Copilot slow?
Are you able to fix the problem if you copy the content, minus the final paragraph mark of the document, into a new, blank document?
Hi, let me help you.
If Word is up to date, try disabling hardware graphics acceleration.
In Word, go to File > Options > Advanced, then scroll down to the Display section and check the box that says "Disable hardware graphics acceleration." Click OK, then close and reopen Word for it to take effect.