How do I add someone to a "safe senders list" in Outlook?

Leonard Sperling, M.D 0 Reputation points
2026-10-04T14:53:06.49+00:00

How do I add someone to a "safe senders list" in Outlook?

Outlook | Windows | Classic Outlook for Windows | For business
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  1. AI answer

    2026-10-04T14:53:18.23+00:00

    In classic Outlook for Windows, there are two common ways to add someone to the Safe Senders List:

    1. From an email message:
      • Select a message from the sender.
      • On the Home tab, in the Delete group, select Block or Junk.
      • Select Never Block Sender.
    2. Manually add an address or domain:
      • On the Home tab, in the Delete group, select Block or Junk > Junk E-mail Options.
      • Open the Safe Senders tab.
      • Select Add.
      • Enter the email address or domain to trust, then select OK.
      • Repeat for additional entries if needed.

    Optional settings in classic Outlook:

    • Select Also trust e-mail from my Contacts to treat contacts as safe senders.
    • Select Automatically add people I e-mail to the Safe Senders List to add recipients automatically.

    Important: If the mailbox is hosted on Exchange or Exchange Online, changes to the Safe Senders list might not be recognized by Exchange or Exchange Online. Messages from senders added to Safe Senders can still end up in Junk Email. In that case, contact the administrator.


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  2. Helen Luu 3,300 Reputation points Independent Advisor
    2026-10-04T15:21:34.08+00:00

    Hello @Leonard Sperling, M.D

    If emails from a specific sender are being filtered incorrectly, you can add that sender to your Safe Senders List in Outlook Classic. To do this:

    1. On the Home tab, click the three dots (...) at the end of the ribbon.
    2. Select Junk E-mail Options from the menu. User's image
    3. In the pop-up window, go to the Safe Senders tab.
    4. Click Add, enter the sender's email address or domain, and then click OK. User's image
    5. Click Apply and Save to keep the changes.

    Once added, emails from the specified sender should be delivered to your Inbox instead of being treated as junk email.

    For detailed instructions and additional information, please refer to the following Microsoft Support article: Add recipients to the Safe Senders List in Outlook

    Please let me know if you have any questions or need further assistance.

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