why is my name different to my personal info name when i send an email to myself

Omer Saeed 0 Reputation points
2026-10-04T13:51:26.44+00:00

Why is my email username different to my username on personal details when i send email to myself. Any help would be greatly appreciated. see imagesScreenshot 2026-10-04 at 14.48.41.png

Outlook | Web | Outlook.com | Email
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  1. Jhun Buala 5,890 Reputation points Independent Advisor
    2026-10-04T14:44:05.66+00:00

    Hi Omer,

    Good day. The name shown in the screenshot is most likely coming from Outlook's suggested recipient/contact information, not directly from the name in your Microsoft account profile.

    Outlook can build these suggestions from saved contacts and from people you've previously emailed.

    You can check the saved contact and edit this.

    1. Open People in Outlook.
    2. Search for your own email address.
    3. If you find a contact with the incorrect name, open it and select Edit contact.
    4. Change the name to the one you want and save it.
    5. Start a new email and type your email address again.

    If there isn't a saved contact, the old name may be coming from Outlook's suggested recipients/AutoComplete list. In that case, remove the incorrect suggestion and then enter your full email address manually.

    Regards,
    Jhun

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