Tag not monitored by Microsoft.
Azure for Students verification fails with "You do not have access" and AADSTS50020
I am trying to activate Azure for Students through my verified GitHub Student Developer Pack.
The academic verification step completes successfully, but after submitting the form I receive:
"You do not have access. Sorry but our systems are detecting a problem with your account and are unable to validate your access."
No Azure for Students subscription is created.
When I try to access Azure Portal or Azure Help + Support, I receive:
AADSTS50020: User account from identity provider 'live.com' does not exist in tenant 'Microsoft Services'.
I also tried the Azure Education support route, but it redirects me to Microsoft Engage Center, where I do not have a tenant/workspace.
I have already tried:
- Starting from the GitHub Student Developer Pack Azure offer
- Incognito/private browsing
- Signing out and signing in again
- Repeating academic verification
- Azure Help + Support
- Microsoft Engage Center
My GitHub Student Developer Pack is active and verified.
Could you please review or reset my Azure for Students eligibility/provisioning? I can provide student ID or enrollment proof privately if required.