bettry charging issue .there is no increase bettry charging percentage

Shabir Choudhary 20 Reputation points
2026-10-04T03:50:58.3866667+00:00

At first, my laptop was not turning on even when I connected the charger. Then I removed the battery from the laptop, and the laptop turned on. After that, I put the battery back in, and it is showing only 4% charge. The battery is not charging beyond 4%, even though the battery is new.

Windows for home | Windows 10 | Sleep and Power on, off
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  1. DaveM121 937.2K Reputation points Independent Advisor
    2026-10-04T05:13:41.96+00:00

    1

    Your description of the problem indicates most likely there is a problem with the battery, did you purchase that new battery direct from the laptop manufacturer or is it not an OEM battery purchased from a 3rd party retailer?

    Also, what is the make and exact model number of your laptop.

    2

    In the meantime:

    Open Device Manager (accessible by right clicking your Start Button)

    Expand the Batteries section

    For each device in that section:

    Right click and choose Disable

    Wait a second or two, then right click and choose Enable

    Close Device Manager

    Then, restart (not shut down) your laptop and check if the battery is charging correctly.

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  2. Rukshan edirisinghe 1,155 Reputation points
    2026-10-04T04:53:51.0366667+00:00

    Hi @Shabir Choudhary

    Since the laptop runs fine without the battery and the new battery sits at exactly 4%, this usually isn't a dead battery. It's more often Windows holding on to old battery information from the previous pack, or the charging circuit needing a reset after the swap. Let's reset both.

    1. Shut down the laptop, unplug the charger, remove the battery, then hold the power button for 30 seconds. Put the battery back in and plug in the charger.
    2. Boot into Windows, right-click Start > Device Manager, expand Batteries, right-click "Microsoft ACPI-Compliant Control Method Battery" and choose Uninstall device. Then restart. Windows reinstalls it with fresh readings.
    3. Leave the laptop plugged in and powered off for about 2 hours, then boot and check the percentage.
    4. If it's still stuck, check your laptop maker's BIOS for a battery calibration option and run it, and make sure the BIOS is up to date, since new batteries sometimes need it to be recognized.

    Hover over the battery icon in the taskbar and tell me what it says: "plugged in, charging", "plugged in, not charging", or something else. And what's the laptop make and model? That tells me whether the charger is the next thing to look at.

    If this helped, please click Accept Answer so others with a stuck battery percentage can find it.

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