![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Hi,
I'm sorry to hear about the problem you're experiencing. Could you please tell me the model of the printer you are trying to connect?
What type of connection are you using—USB or Wi-Fi?
Thanks.
Printer connection
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 93%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Chris Fryman
0
Reputation points
I HAVE SPENT 4 DAYS TROUBLESHOOTING CONNECTION PROBLEMS WITH MY PRINTER. I DO GET AN ERROR, BUT NO EXPLANATION FOR IT. THERE IS NO MORE FIXES TO TRY. I JUST DON'T KNOW WHAT COULD BE THE PROBLEM ALL OF A SUDDEN.
Windows for home | Windows 11 | Internet and connectivity
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Chris Fryman 0 Reputation points
2026-10-04T01:05:54.2+00:00 i HAVE UN-INSTALLED AND RE-INSTALLED, RE=SET, UN-PLUGGED, ON OFF, NEW DRIVERS, SPOOLING STOPPED, CLEARED, RE STARTED SHARED, UN-SHARED.
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2 answers
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GTS-NJ 1,080 Reputation points Volunteer Moderator2026-10-04T02:33:15+00:00 Windows 11 had been disabling some printers if Windows Protected mode (WPP) is enabled and the printer doesn't support it. (related to recent updates)
Check in Settings / Bluetooth and devices / Printers & scanners and Turn Off WPP if it is enabled. You may then need to reinstall the printer.
https://www.elevenforum.com/t/enable-or-disable-windows-protected-print-mode-in-windows-11.20670/