Someone hacked my Microsoft email

Li Zhu 0 Reputation points
2026-10-03T22:28:11.33+00:00

Someone hacked my Microsoft email. He changed my password, recovery email and all security questions. How can I fix this? Also my hotmail now is not found when try to reset my password.

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Estrella721 46,525 Reputation points Independent Advisor
    2026-10-03T23:12:53.22+00:00

    Hi,

    It appears that the hacker has successfully changed your email address and taken over your account. Honestly, based on my personal experience, it can be very difficult to recover an account after this happens, and it may be permanently lost. You can check the Microsoft article below to see if the recovery steps can help:

    https://support.microsoft.com/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

    If none of the steps work, I’m sorry to say that since the username has already been changed to a different one, recovery may no longer be possible, and the account may unfortunately be lost.

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