excel facing some eror

Vaibhav Tomar 0 Reputation points
2026-10-03T18:57:00.5733333+00:00

my excel is not working last two days i could not understand what is problem facing

Microsoft 365 and Office | Excel | Other | Windows
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  1. Ferdinand Nanalig 33,400 Reputation points Independent Advisor
    2026-10-03T19:32:07.25+00:00

    Hi, let me help you.

    Please share the exact error message that you are getting in Excel.

    Have you tried the Office Online repair?

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  2. AI answer

    2026-10-03T18:57:26.83+00:00

    Try these steps in order:

    1. Check whether Excel is busy If Excel is being used by another process, that status appears at the bottom of the Excel window. Wait for the current task to finish before trying anything else.
    2. Start Excel in Safe Mode Press Windows + R, type excel /safe, and press Enter.
      • If Excel opens normally in Safe Mode, the problem is likely caused by an add-in or startup item.
    3. Disable add-ins If Safe Mode works:
      • Go to File > Options > Add-ins
      • At the bottom, choose COM Add-ins in Manage and select Go
      • Clear the enabled add-ins and restart Excel normally
    4. Check startup folders Excel can automatically open files from the XLStart folder or an alternate startup folder. A bad file there can cause Excel to hang or crash. Test by starting Excel without those startup files.
    5. Install the latest Office and Windows updates Out-of-date files can cause Excel to freeze or stop working. Install the latest Microsoft 365 and Windows updates.
    6. Repair Microsoft 365 Go to Windows app management for Microsoft 365 and run a repair.
      • Try Quick Repair first
      • If that does not help, try Online Repair
    7. Check antivirus software If antivirus software integrates with Excel, it can cause performance or startup problems.
      • Make sure the antivirus is up to date
      • If needed, check whether its Excel integration or add-ins are causing the issue
      Warning: changing antivirus settings can reduce protection.
    8. Test the workbook itself If the issue happens only with one file, the workbook may be the problem. Common causes include:
      • formulas that reference entire columns
      • too many hidden objects
      • excessive styles from repeated copy/paste
      • too many shapes or complex objects
      • invalid defined names
      • files generated by third-party apps
    9. Test the file from a local drive If the file is stored on a network, SharePoint, web folder, Remote Desktop/Citrix session, or virtualized environment, save a copy locally and test again.
    10. If Excel still crashes or hangs Try a clean boot to check whether another background app or service is conflicting with Excel.

    If none of these steps fixes it, guided troubleshooting or Microsoft Support is the next step.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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