Error 0x8000FFFF during a Windows update usually indicates an unexpected or catastrophic failure, and it is commonly associated with corruption in C:\Windows\System32\catroot2.
Try these steps in order:
- Run the Windows Update troubleshooter:
- Go to Start > Settings > System > Troubleshoot > Other troubleshooters.
- Find Windows Update and select Run.
- Check for corrupted system files from an elevated Command Prompt:
- Run
SFC /SCANNOW - Then run
DISM /Online /Cleanup-Image /RestoreHealth
- Run
- If the update still fails, the documented resolution for 0x8000FFFF on Windows-based computers is to perform an in-place upgrade. This repairs Windows while reinstalling the operating system components.
If this is happening on an Azure Windows VM, back up the OS disk before proceeding with repair actions.
References: