Managing personal Outlook.com account settings, security, and privacy
The screenshots show Unusual activity detected, not a confirmed successful sign-in.
From the Recent activity page:
- If an entry is in Unusual activity, Microsoft needs a response from the account owner.
- The page shows This was me and This wasn't me only for unusual activity entries.
- A successful sign-in would appear as sign-in activity on the Recent activity page, which shows account use from the last 30 days.
What to do now:
- Open the Recent activity page directly and review that entry again.
- If the activity was not recognized, select This wasn't me.
- Then go to Security basics and change the password immediately.
- On the security settings page, update security settings and remove trusted devices if concerned that someone accessed the account.
- If the page that opens after This wasn't me is temporarily unavailable, wait and try again later, then repeat the report and password change steps.
- If sign-in stops working, use Forgot my password and select I think someone else is using my Microsoft account during recovery.
Additional checks:
- If the email is suspected to be fake, Microsoft recommends signing in to the Microsoft account directly rather than using links in the email.
- A legitimate unusual activity email can come from the Microsoft account team sender shown in Microsoft support content.
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