Since the crashes happen during or around Windows reinstall and the stop codes vary, the supported causes are most commonly a hardware device, its driver, or software. For setup-related crashes, disk space and BIOS incompatibility are also called out as possible causes.
Try this in order:
- Remove all nonessential external hardware Unplug anything not required for setup: USB drives, external disks, printers, scanners, speakers, headphones, and docking accessories. Keep only the display, keyboard, and mouse if needed.
- If any new hardware was added, remove it temporarily Unexpected restarts and stop code errors can be caused by newly added hardware.
- Start in Safe Mode if Windows can still boot that far From Safe Mode, continue with the next checks. This helps rule out drivers and startup software.
- Check Device Manager for driver problems
Right-click Start > Device Manager.
Look for devices with a yellow exclamation mark.
- Try Update driver first.
- If that does not help, try Disable or Uninstall for the affected device.
- Install the latest Windows updates Go to Start > Settings > Windows Update > Check for updates. This is recommended before attempting the reinstall again.
- Remove third-party antivirus or antispyware software Non-Microsoft security software can interfere with upgrades and setup. Go to Control Panel\Programs\Programs and Features, select the antivirus product, then Uninstall.
- Uninstall nonessential software Old or unnecessary applications can also interfere with upgrade or installation. Use Control Panel\Programs\Programs and Features and remove anything not needed for setup.
- Make sure there is enough free disk space Windows needs free space for swap files and setup tasks. A good target is 10% to 15% free space. For setup-related bug checks, lack of disk space is specifically listed as a possible cause.
- Check the System Log in Event Viewer Look for errors around the crash time that identify a device or driver. This is specifically recommended for KMODE-related bug checks.
- Run disk and system image repair commands Open Command Prompt as administrator and run:
chkdsk /f C:
Then run:
DISM.exe /Online /Cleanup-image /Restorehealth
chkdsk may require a restart to repair the drive. These commands make changes to disk and system files, so save work first.
- Try a clean boot before reinstalling again If background software is interfering with setup, a clean boot can help isolate it.
- Check BIOS/firmware with ASUS support BIOS incompatibility is listed as a possible cause for KMODE-related setup crashes. If the laptop was recently serviced, confirming the BIOS is current and stable is worthwhile.
- Run manufacturer hardware diagnostics, especially memory Even if BIOS quick checks look normal, the documented guidance for these bug checks still recommends running the system manufacturer’s hardware diagnostics, especially memory diagnostics.
- If crashes continue, use Windows recovery options or service If the system still blue screens repeatedly after the steps above, using a restore point or other recovery option is the next supported path. Given the repeated setup failures on this ASUS laptop, an ASUS service center is a reasonable next step.
The most relevant priorities for this case are:
- disconnect peripherals
- check Device Manager for bad drivers
- remove third-party antivirus
- ensure enough free disk space
- run
chkdsk /f C:andDISM.exe /Online /Cleanup-image /Restorehealth - verify BIOS/firmware and run ASUS hardware diagnostics