Audio not working - missing source
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 61%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jonah Aschliman
0
Reputation points
My computer won't recognize my aux port or speakers. I've gone into device manager and Realtek Audio is missing from the video and sound category. My laptop is windows 11.
Windows for home | Windows 11 | Devices and drivers
2 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B 124.7K Reputation points Independent Advisor2026-10-03T01:30:16.1533333+00:00 Hi,
Please access Device Manager, take a screenshot, and post it here.
Search for msinfo32.exe in the search bar, take a screenshot, and post it here so we can see the correct laptop model or desktop configuration.
Thanks.
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Ivan B 124.7K Reputation points Independent Advisor
2026-10-03T03:01:23.8833333+00:00 Hi,
Are you on version 26H2?
If possible, please take a screenshot of the "Other devices" section in Device Manager and post it here—specifically, check if there are any drivers showing an error.
Thanks.
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