My email not sending.

Mohammadamin Shaker 0 Reputation points
2026-10-02T18:36:03.6433333+00:00

I set up my email account and used to communicate with people via email.

Why aren't my emails being sent to the recipient now?

Moderator note: PII removed

Outlook | Web | Outlook.com | Email
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  1. Emma1-N 13,320 Reputation points Microsoft External Staff Moderator
    2026-10-03T00:07:22.24+00:00

    Welcome Mohammadamin Shaker,

    Please note that our forum is a public platform, and we will modify your question to hide your personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data.  

    Thank you for posting in Microsoft Q&A.

    To help narrow this down, could you please confirm whether you are using a personal Outlook.com account (for example, @outlook.com, @hotmail.com, @live.com) or a work/school account?

    In the meantime, please check the following:

    • Do you receive any error message when sending emails? If so, please share the exact wording.
    • Open Outlook.com and check the “Drafts” and “Sent Items” folders to see whether the message remains in Drafts or appears in Sent Items.
    • Try sending a simple test email to yourself from Outlook.com and let us know whether it arrives.
    • Sign out of Outlook.com, clear your browser cache and cookies, then sign in again and test sending.

    Looking forward to your update.

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