how do I connect my HP ENVY 6400E to my internet router

Question

how do I connect my HP ENVY 6400E to my internet router

Kathy Koch 0

how do I connect my printer to my internet router to print

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2 answers

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Answer 1

Hendrix-V 19,650 Microsoft External Staff Moderator

Hi Kathy Koch,

For the HP ENVY 6400e, the easiest approach is to use HP Smart to complete the wireless setup and connect the printer directly to your Wi‑Fi network.

You can try these quick steps:

Install the HP Smart app on your PC or mobile device.
Turn on the printer and place it near your router.
Open HP Smart and select Add Printer.
Follow the on-screen prompts to connect the printer to your Wi‑Fi network.
Once setup is complete, print a test page to confirm the connection.

If the printer does not appear in HP Smart, you may need to place it in Wi‑Fi Setup Mode first. HP's setup guide for the ENVY 6400e can provide the exact button combination for your model.

I hope this points you in the right direction. If you run into any specific error messages or the printer cannot be detected during setup, please let me know the details and I'll be happy to help further.

Hendrix-V 19,650 Reputation points Microsoft External Staff Moderator

2026-10-04T07:19:38.2466667+00:00

Hi Kathy Koch,

I just wanted to follow up and check if the information I provided was helpful. If you have any further questions or updates regarding this issue, please feel free to let me know in the Comments section. I'd be happy to assist you.

Answer 2

To connect a printer to a router and print from Windows, use the network or wireless setup path:

Make sure the printer is turned on and connected to the network.
For a wireless printer, make sure the printer is on the same wireless network as the Windows device.
In Windows, open Start > Settings > Bluetooth & devices > Printers & scanners.
Select Add device or Add a printer or scanner.
Wait for Windows to search for printers, then select the printer and choose Add device.

If Windows does not find the printer:

Confirm the printer’s wireless option is turned on.
Run the printer’s wireless connectivity test from the printer’s menu, if available.
Make sure the PC and printer are connected to the same network, especially if there are multiple routers, access points, extenders, or separate SSIDs.
Power cycle the printer: turn it off, unplug it, wait 30 seconds, plug it back in, and turn it on again.
Remove and reinstall the printer from Settings > Bluetooth & devices > Printers & scanners.

If the printer is connected by USB instead of Wi-Fi, connect the USB cable securely to both the printer and the PC. If needed, try a different USB port.