error code 0x800719E4 when trying to update windows

Question

error code 0x800719E4 when trying to update windows

Dave Wiegmann 0

I am having issue updating my windows 11 Pro Education .

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2 answers

Your answer

Answer 1

Hi. I'm David, and I'm happy to help you.

To be able to assist you better, please clarify the following:

Do you have a third-party antivirus installed? If yes, which one?
Which update is giving this error?

If you prefer, share a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool.

If the update causing this error is not displayed, see the update history.

Press "Windows + I" and select "Windows Update > Update history".

If you prefer, share a screenshot.

Also. What is the current version and "OS Build" of your Windows 11?

Press "Windows + R", type winver, and click OK.

If you prefer, share a screenshot.

Be sure to censor your email address if it appears. The Microsoft Q&A is public.

Looking forward to your reply.

Answer 2

Error 0x800719E4 (ERROR_LOG_FULL) during Windows Update is commonly associated with full or corrupted transaction logs, ghosted network adapters or drivers, or update orchestration issues.

Try these steps in order:

Open Command Prompt as administrator and run:
```
   DISM /Online /Cleanup-Image /RestoreHealth
   SFC /SCANNOW
```
If either tool repairs corruption, try Windows Update again.
If the error continues, clean the transaction logs. Warning: Incorrectly cleaning transaction logs can cause more issues. Open Command Prompt as administrator and go to:
```
   cd C:\Windows\System32\Config\TxR
```
Then run:
```
   attrib -h -s *
   del *.blf
   del *.regtrans-ms
```
Restart the PC and try the update again.
If the device has accumulated ghosted network adapters or drivers, that can also trigger this error. Detection and cleanup scripts are available in the Microsoft troubleshooting guidance. If ghosted devices are found, remove them and restart before retrying the update.
If the device uses a Mellanox adapter or driver, check for Mellanox devices in an elevated PowerShell window:
```
   Get-PnpDevice | Where-Object { $_.FriendlyName -like "*Mellanox*" }
```
If a ghosted Mellanox device is identified, the documented removal command is:
```
   pnputil /remove-device <InstanceID>
```
Restart and try the update again.

If Windows Update still fails after these steps, collect diagnostics with the TSS script and contact Microsoft Support.