my account still uses New Zealand dollar as currency, and it is impossible to locate a place yo update to UK

For an existing Microsoft 365 subscription, the billing country/currency cannot be changed in place. Microsoft 365 subscriptions are country/region-specific.

What to do:

1. Turn off recurring billing or cancel the current subscription.
2. Wait until the current subscription is fully expired, if it is still active.
3. Update the Microsoft account country/region in the account profile:
   • Go to the Your info page of the Microsoft account dashboard.
   • Select Edit profile info.
   • Select the new Country or region.
4. Add or update the payment method with the UK billing details.
5. Purchase a new Microsoft 365 subscription in the UK region.

Important details:

• If a Microsoft 365 subscription was purchased for another region, a new-region subscription cannot be purchased until the existing one is gone.
• Changing the billing address applies only to new purchases. Existing active subscriptions continue using the previous region/currency.
• If the account region was changed within the last three months, that can also block another region change.
• If the account is suspended, or age/minor rules differ between regions, the country/region change can also fail.

If the current subscription is already close to renewal, the fastest path is usually to cancel it, update the account to UK, then buy a new UK subscription after the old one ends.

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